FileMaker Web and Mobile App integration (driving school)

The driving school market is a difficult market with young often indifferent students as clients. Getting to pay or show up in time for an appointment are only two of the many problems a driving school faces. The administrative hassle when working with this consumer group belongs to the toughest we found in the many industries we served.

Loggix took it upon her to build a solid Workflow Solution that would focus on the many communication steps between client, teachers and students, from the very first contact to the exam result.

• Over 400 e-mail per day are send out to confirm sign-ups, trial-lessons, examination dates, etc. 
• 100+ client support calls are registered in FileMaker and exchanged with Freshdesk through its API.
• A mobile app is connected to support the planning and execution of test drives.
• Contracts installments are automatically translated into invoices and send to Exact Online.
• A web interface is available for students to see their lesson history take care of online payments.
• Lesson registration takes place inside the car through a live App interaction between student and teacher.

The above has resulted in a smooth operation and has become the basis of a fantastic growth model.